FAQs: Frequently Asked Questions

Here we will do our best to answer your most often asked questions however if we miss one please feel free to CONTACT US.

Q. What do you put into a Backpack?

A. Backpacks are filled to overflowing with all kinds of brand new basic toiletries, mitts, blankets, toys and so much other stuff.  You can find a complete list of what goes into each age and gender appropriate backpack. We make backpacks for children from age Infant to 18 years old. Click here for a complete list of what goes inside a Stephen’s Backpack.


Q. When do you need volunteers?

A. We will never turn away help as we are pretty busy all year round gathering, administering and delivering.  We do however have some peak times where a group of helping hands is really ideal and appreciated.  For more information please visit our Get Involved page.


Q. How do I know what is going on right now so that I could volunteer to help?

A. Many ways! You can see what we are up to by checking out Nancy’s Blog or like us on Facebook or Follow us on Twitter or sign up for an Email update. If that doesn’t get you involved then you could just send us an Email and ask the Director to sign you up for something to help with!


Q. What would you say to parents interested in getting into family volunteering?

A. This question was actually asked by Zoe Fleming, CVA Manager of Volunteer Canada.  Stephen’s Mom, Nancy McPhee responded with “My tip is really quite simple.  I think in today’s world when it’s so busy and we all have so many things to do and there are so many schedules to meet and lessons to take kids to and everything, I think one of the greatest lessons you can give your child is to reach out to others.  And it doesn’t matter whether it’s helping the homeless, or helping the food bank or reaching out to a humane society, it doesn’t matter what you volunteer as, but listen to the hearts of your children, because they will tell you what’s important to them. And I think two things happen; the world benefits and becomes a better place because you are all volunteering as a family, you become closer, but more importantly your children develop a very rich character.”